FAQ EN

Where’s the Trading Journal?
When you open Swiset in the black options bar to the left, there´s an icon that made of three white lines. You click there and it automatically takes you to...
Mar, 22 Jun, 2021 a 4:19 P. M.
My operations aren´t being recorded?
The reason why your operations aren´t being recorded may be due to several things:   Make sure you have followed the instructions in the video tutorials,...
Mar, 22 Jun, 2021 a 4:20 P. M.
I did the operations from the cell phone; will they be registered in the app?
That’s right! With Swiset you can record the operations you take from your mobile on platforms like MT4 and MT5.   Just make sure your first connection fr...
Mar, 22 Jun, 2021 a 4:21 P. M.
What to do when it doesn´t register my operations even if I have my credentials right
It’s more common than you think, it happens to many traders when they do it the first time. Don’t lose your temper, you’ll be able to fix it and have your a...
Mar, 22 Jun, 2021 a 4:21 P. M.
I don’t have the record of operations made today, what can I do?
Sometimes when you’ve just closed an operation, you must give them a few minutes to check-in. In most cases, registration is done immediately.   If the la...
Mar, 22 Jun, 2021 a 4:22 P. M.
Which account should I use to participate in the tournament?
You can participate without any problem with a demo account of the platform the tournament will be held (It can be NinjaTrader, MT4, or MT5)   But remembe...
Mar, 22 Jun, 2021 a 4:22 P. M.
Can I have multiple verified accounts and participate in a tournament?
You must register with only one account at the tournament, the account you register will be the one that will be validated to participate and measure the re...
Mar, 22 Jun, 2021 a 4:23 P. M.
Is necessary to have the indicator on during the tournament?
Yes, it is necessary and mandatory to have the indicator active during the duration of the tournament as with that we guarantee the reliability and transpar...
Mar, 22 Jun, 2021 a 4:23 P. M.
My operations are duplicated, What should I do?
If your operations are duplicated it is because you have the Swiset indicator in more than one graphic, tabs or assets.   That’s why you should check and ...
Mie, 23 Jun, 2021 a 5:38 P. M.
When I go to the trading journal, a window appears and it does not disappear, what do I do?
This window is for you, in order to automatically connect your trading platform with Swiset.   Once you click on "Automate" it will take you to ...
Mar, 22 Jun, 2021 a 4:24 P. M.