The reason why your operations aren´t being recorded may be due to several things:


  • Make sure you have followed the instructions in the video tutorials, the step by step to make the connection with the platform you use.


  • Verify your credentials (Automation token and Username), which you find in your Swiset profile, are well written in the indicator that corresponds to your platform.


  • Verify that you do not have spaces at the beginning or at end when you write down your credentials in the indicator.


  • verify that you have changed your Automation Token in the platform as well, if you recently changed your Automation Token in Swiset.


We hope this information may help you. If the problem continues, do not hesitate to contact us.